Support

Concentrated on
YOUR Specialty No More Generic Templates Designed for your specialty, customized for your practice and individualized for you.
ONC
Certified 2015 ONC Fully-Certified COMPLETE EHR/PM Suite. Our Meaningful Use experts will help you achieve your goals!
Over 40 years of experience
and excellence Since 1979,
we must be doing
something right!
Check what our customers
are saying.
Confused about
MACRA/MIPS?
Don't lose 9%! We help our clients attest for MIPS to achieve maximum reimbursement.
Real time
analytics Clinical and financial information at your fingertips!
Revenue Cycle
Management Our end-to end billing solution means that WE work your denials so that you don't have to.
US-Based
Support Our US-Based support and training staff is here to help you.
EMR
Rescue
We are experts
at converting
from other EHRs
and work to make sure
you are totally happy
with your IMS system.

What our clients are saying

What our Clients Are Saying

“MICA/IMS was one of the best decisions we have ever made in selecting a Practice Management Software module. The fact that it integrates so well with Availity, e-prescriptions, EMR, Auto-Confirm and so on makes it an A-1 product in my book and I have been working with this type of software for many, many years.”

Roy S.
Practice Manager

MICA Information Systems

2020-08-04T13:03:16-04:00

Roy S.
Practice Manager

“MICA/IMS was one of the best decisions we have ever made in selecting a Practice Management Software module. The fact that it integrates so well with Availity, e-prescriptions, EMR, Auto-Confirm and so on makes it an A-1 product in my book and I have been working with this type of software for many, many years.”

https://micamedical.com/testimonials/3469/

“We are a 6-provider Dermatology practice and have used MICA Information Systems since we opened in 2009. From our original Practice Management software, to our EMR system, to billing and IT support, the owners and staff of MICA have always been there for us.

When you call your billing, software or IT support company, do they know your name? Ours doe. It is very refreshing to hear "Hi Robert" when I call. You are not a client number with MICA.”

Robert B.
Practice Manager

MICA Information Systems

2020-08-04T13:04:28-04:00

Robert B.
Practice Manager

“We are a 6-provider Dermatology practice and have used MICA Information Systems since we opened in 2009. From our original Practice Management software, to our EMR system, to billing and IT support, the owners and staff of MICA have always been there for us. When you call your billing, software or IT support company, do they know your name? Ours doe. It is very refreshing to hear "Hi Robert" when I call. You are not a client number with MICA.”

https://micamedical.com/testimonials/3472/

“Whenever we have an issue (which isn't often), staff members from Marlo to Scott or Jim or others take the time to personally resolve it promptly...not just "pass the buck" like customer service at many other larger companies.”

Stephen F.
Counselor

MICA Information Systems

2020-08-04T13:04:57-04:00

Stephen F.
Counselor

“Whenever we have an issue (which isn't often), staff members from Marlo to Scott or Jim or others take the time to personally resolve it promptly...not just "pass the buck" like customer service at many other larger companies.”

https://micamedical.com/testimonials/3473/

“The current IMS build is very user adaptable. Working with my staff, MICA preloaded our common CPT's, ICD-10's, and favorite medications. They created forms, letters, etc. that greatly facilitated our transition to electronic workflow. They have been very responsive to software issues and requested fixes.”

Erik K., MD

MICA Information Systems

2020-08-04T13:05:54-04:00

Erik K., MD

“The current IMS build is very user adaptable. Working with my staff, MICA preloaded our common CPT's, ICD-10's, and favorite medications. They created forms, letters, etc. that greatly facilitated our transition to electronic workflow. They have been very responsive to software issues and requested fixes.”

https://micamedical.com/testimonials/3475/

“I have used Mica Information Systems for the past 20+ years for our 5-office Allergy practice. We recently incorporated IMS into our practice through Mica's strong support team and we absolutely love it. From software to hardware it is allowing our Allergy practice to be more efficient. They are always there to answer our questions and provide support.”

Sally B.
Practice Manager

MICA Information Systems

2020-08-04T13:06:24-04:00

Sally B.
Practice Manager

“I have used Mica Information Systems for the past 20+ years for our 5-office Allergy practice. We recently incorporated IMS into our practice through Mica's strong support team and we absolutely love it. From software to hardware it is allowing our Allergy practice to be more efficient. They are always there to answer our questions and provide support.”

https://micamedical.com/testimonials/3476/

“The functionality of the scheduling module is so much better than our previous system. We have noticed that our documentation is better and more extensive, we are able to do better follow up on our patients that require periodic testing, scanning and lab work. The accounts receivable is much easier to follow up on and work.”

Karen S.
Practice Manager

MICA Information Systems

2020-08-04T13:06:42-04:00

Karen S.
Practice Manager

“The functionality of the scheduling module is so much better than our previous system. We have noticed that our documentation is better and more extensive, we are able to do better follow up on our patients that require periodic testing, scanning and lab work. The accounts receivable is much easier to follow up on and work.”

https://micamedical.com/testimonials/3479/

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MICA Information Systems

Software Support:

: 800-344-6422 Option 1

: EMRsupport@micamedical.com

Hardware Support:

: 800-344-6422 Option 3

: Hardwaresupport@micamedical.com

Welcome to MICA Information Systems, Inc.

Award winning, fully-certified, fully-integrated Medical Software and Systems

MICA Information Systems, Inc. provides fully-certified, turn-key medical software to physician’s offices. Our mission and focus is to provide fully-certified, software and systems that are designed for your specialty, customized for your practice, is easy-to-learn, easy-to-use, fast, and it works.

Using an impressive array of internal resources and an extensive network of authorized and certified partners, our staff is always able to provide ideal solutions based on individual needs.

Our Software for Physicians

Since our founding in 1979, the referrals of satisfied customers have helped us become an industry leader throughout the continental U.S. We have earned a reputation for rescuing practices in trouble, and facilitating the improvement of daily operations with specialized software for physicians.

Whether the issue is related to accounts receivable, inaccessible records, or IT networks, we guarantee to deliver a custom software system that ensures the continued reliability and success of any office. All of our systems are easy to use, allowing your staff to handle it with the utmost confidence. We provide all clients with 24/7 technical support so that any software issues can be eliminated as soon as they arise.

Outsourcing Additional Services

In addition to our manual software systems, we also offer a number of professional outsourced services. These services include:

Medical Billing
Revenue Cycle Management
Claims Follow-Up
Hardware & Network Services
Cloud-Based Data Hosting & Backup
Interim Staff
Practice Consulting

To learn more about our IMS Practice Management/EHR Suite by MICA Information Systems, Inc., contact us at your earliest convenience. In addition to these systems, we also offer beneficial outsourced services. We proudly serve the needs of medical practices from Winston Salem, North Carolina, and throughout the entire United States.

Information

Contact Us

800.344.3422

salesinfo@micamedical.com

1580 Westbrook Plaza Drive
Winston Salem, NC 27103

Monday - Friday: 8:00 a.m. - 5:30 p.m.
24/7 Technical Support also available

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