“The functionality of the scheduling module is so much better than our previous system. We have noticed that our documentation is better and more extensive, we are able to do better follow up on our patients that require periodic testing, scanning and lab work. The accounts receivable is much easier to follow up on and work.”
“I have used Mica Information Systems for the past 20+ years for our 5-office Allergy practice. We recently incorporated IMS into our practice through Mica’s strong support team and we absolutely love it. From software to hardware it is allowing our Allergy practice to be more efficient. They are always there to answer our questions and provide support.”
“The current IMS build is very user adaptable. Working with my staff, MICA preloaded our common CPT’s, ICD-10’s, and favorite medications. They created forms, letters, etc. that greatly facilitated our transition to electronic workflow. They have been very responsive to software issues and requested fixes.”
“Whenever we have an issue (which isn’t often), staff members from Marlo to Scott or Jim or others take the time to personally resolve it promptly…not just “pass the buck” like customer service at many other larger companies.”
“We are a 6-provider Dermatology practice and have used MICA Information Systems since we opened in 2009. From our original Practice Management software, to our EMR system, to billing and IT support, the owners and staff of MICA have always been there for us.
When you call your billing, software or IT support company, do they know your name? Ours doe. It is very refreshing to hear “Hi Robert” when I call. You are not a client number with MICA.”
“MICA/IMS was one of the best decisions we have ever made in selecting a Practice Management Software module. The fact that it integrates so well with Availity, e-prescriptions, EMR, Auto-Confirm and so on makes it an A-1 product in my book and I have been working with this type of software for many, many years.”